Samsung Kenya Customer Service Contact Number

Samsung Kenya offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Samsung Kenya, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Samsung Kenya customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Samsung Kenya has shown its customer service address detail for its customers that are shown below.
Address detail : 27577 5th Floor Victoria Towers, Kilimanjaro Avenue, P.O. Box 27577 00506, Nairobi, Kenya
customer service number : 254-2-2730433

Samsung Kenya Customer Service Number

Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Samsung Kenya.
Name :
Email :

Comments (10) on Samsung Kenya

Felix Otieno:

Hi Samsung? I have SAMSUNG Galaxy Grand Prime P5S. It was bought in Alabama America and it is network locked. So It needs to be Unlocked. How do you help me please. Am in Homa bay Nyanza Kenya. ThanksPosted on Aug 24, 2016

Felix Otieno:

Hi Samsung? I have SAMSUNG Galaxy Grand Prime P5S. It was bought in Alabama America and it is network locked. So It needs to be UNLOCKED. How do you help me please. Am in Homa bay Nyanza Kenya. Thanks FELIX 0725651185Posted on Aug 24, 2016

Judy Kibinge:

I bought a Samsung gear watch at junction mall less than six months ago and am so upset that the strap simply broke today! At the joint! And the spare what kind of product is this? It costs 40,000 and just breaks? And the most upsetting thing is the Samsung shop in the mall could not immediately replace it. I had wanted to buy an apple watch to go with my iPhone but instead bought Samsung edge and accompanying watch. This is after years of using apple products. I would seriously appreciate a new strap and a spare.Posted on Aug 08, 2016


Hi I have a Samsung TV a h55 9800 series I installed Netflix and watched for two months then suddenly my screen went black and it has refused to watch Netflix since then everything else is watching what advice can you give. thanksPosted on Jul 07, 2016


Dear Sir/Madam, It is to bring to your attention that I was using my airtel SIM in previous mobile phone which was stolen last weekend. IMEI Number of my Stolen Mobile Handset was *356379/06/794491/6* Model no. Samsung Galaxy A5 16GB-Gold. I need to block that mobile handset.Posted on May 16, 2016


My Samsung galaxy ace 4 has a crack on the screen. How much does it cost to change the screen? And does a valid warranty cater for such repairs?Posted on May 02, 2016

paul wekesa:

Please help me find my Samsung galaxy grand neo Duos GT-19060 code is C E 0168. It was registered during purchase. My phone was stolen last night in Chwele bungoma around 8 pm. Please help me track it and find it. I am now using this number 0792717751. I now live in Chwele bungoma though I bought the phone in Nairobi ukwala supermarket nearest to the bus station mfangano street in December 2014.Posted on Apr 23, 2016


how can i unlock my Samsung trend to accept other sim cards when i enter other sim card i get a response enter network pin my imi no. is 353738067924405/01.Posted on Mar 20, 2016


Hi. I have a Samsung s3 but its screen is cracked but working properly. Is there any way that i can bring it over at your shops and have it repaired. The top glass only. And how much will it cost me.Posted on Mar 10, 2016


my Samsung galaxy grand GT-19082 is malfunctioning. it cannot install apps yet the internal memory is 8GB and the available space is 7.94Gb. it does not read an external disk(memory card). it hangs most of the time please assistPosted on Jan 20, 2016

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