Ea Sports Customer Service Contact Number

If you have any feedback, reviews, experiences, complaint or any query related to the products or services of the Ea Sports, then you can contact through its customer service number as shown below.

Ea Sports Customer Service Number

customer service detail of the Ea Sports may or may not be tollfree. Here Ea Sports shares customer service number, customer service email id,
address detail of Ea Sports as well as other related links that can assists its customer to tackle their problem.
customer service number of Ea Sports : +1-903 026 1537,+1-866-543-5435
Address detail of Ea Sports : Po Box 9025, Redwood City, California, United States
Address detail, email id and customer service number of Ea Sports as shown above can help you in conveying their problems, suggestions, possitive feedback, negative feedback as well as reviews related to the products and services of the Ea Sports.
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Comments (60) on Ea Sports


I never got Matt forte even tho I beat it and as I beat it the app when down and now I'm still without him and the stamina I used to try to get him please make this right..Posted on Sep 08, 2016

Jason Clark:

Will any of my players from nhl16 go to nhl 17. I have an awesome team that I spent alot of money buying packs and believe that I should be able to keep something. Thank youPosted on Sep 07, 2016


I bout game through PlayStation. The game is NFL madden 2016. It tells me that tuning data cant be downloaded. And play call data cant be downloaded. I have contacted my internet provider, and we checked everything. Internet works,other games work, but madden 16 does not..Posted on Aug 31, 2016


I have just spent four hours trying to complete the final two tasks of MUT 17 ultimate season only to have finally achieved success and have the computer have two seconds left on the clock. the computer has no timeouts and I am in prevent defense. They throw the ball and my defenders knock it down right as I get kicked off the ea server and am promptly shown a message I will not be receiving credit! This is unacceptable. How many more hours will I spend wasting my time on a challenge I have already beaten. I would like some sort of resolution to this please.Posted on Aug 31, 2016

Maxcell McFadden:

Good afternoon my name is Maxcellmcfadden@gmail.com McFadden, I'm having trouble signing into my madden online my understanding is mcfadden1974 can please help me..Posted on Aug 30, 2016

Mike Ayers:

How do I get this game to stop stealing my money, awards and now an elite player. Please don't make me drive to your headquarters. Get back in touch with me in 7 DAYS. I'm sure you got lots of other complaints. First you got my money. 9000 in the beginning was alight of money. Since then 6 or 7 awards have just not showed up? Now, you got me for Earl Thomas or 55000. however you wanna put it. I will be investigating where you clock in you cheating son of a bitches.Posted on Aug 29, 2016

Linda Jurkowitz:

Dear ea sports, I've been playing madden for a long time, I've played madden mobile 15, 16 and 17. I've also played madden 25, 16 and 17 on Xbox 360. In all that play, I've only pulled 8 elites, and I've spent a lot of money on packs with little to show for it. I think you should give regular players just as good of pack luck as you tubers. Also I've seen a lot if you tubers pull ultimate legends many times. In all my time playing, I haven't even pulled a legend, rookie legend or even a legend collectible! I just want to ask why you tubers get more elite pulls than people like me? Please respond soon. L.jurkowitz@yahoo.com..Posted on Aug 26, 2016

Anthony Evans:

I just downloaded madden 17 off my Xbox one. Sometimes it want let me pass the ball and the CPU want pass at all. Its a sack every pass play. Please fix soon, if not I want my money back.Posted on Aug 24, 2016

Devon Myers:

I no longer have access to my original email, I can not log in, can't reset my password what can I do? Old email is devonmyers96@att.net gamer tag is dvsmokey please help me. Feel free to call me 8016480799 please use this email as I can't get Into my old one.Posted on Aug 21, 2016

Erica Jones:

Went to the "forgot password" prompt. It said it would sent info to my email- it never arrived. My son would really like to play the game that he bought with money he earned. Tried the "help" online-useless! Sometimes it's easier to TALK to someone, but your customer service phone number is no longer available.Posted on Aug 21, 2016


Ea sports is by far the most terrible company to get any support from. I have purchased products for 20+ years and the ONE time I have an issue, the support team sends me an email stating there is no solution to my problem and I am out of luck..Posted on Aug 20, 2016

Rodney Johnson:

Can not play games on my ea access for some reason. Tried resetting password but I've yet to see an email..Posted on Aug 19, 2016

Fred Nothstein:

EA Games sucks seeing as they have no live person you can contact when you have an issue. The help.ea.com is a crock of crap also. Put some money in an American Customer Service Department instead of just your games.Posted on Aug 19, 2016


I cannot log into help.ea.com because when I attempt to, a window shows p asking for a 6 digit number provided by my app authenticator, I do not have one nor know where to get the specific one for Origin to allow me to log into my account.Posted on Aug 19, 2016


I purchased a $30 year subscription by mistake when I was trying to get the $5 for one month on EA access changing that would be nice...haven't even been 24 hrs yet.Posted on Aug 18, 2016

Mitchell Mecklenburg:

NHL16 HUT. My Hut Daily Rewards keeps resetting. This is the fourth time. I play everyday morning and night. Has nothing to do with timing. My account is missing 660,000 coins on top of the daily rewards. I have great Internet connection and keeps telling me "cannot retrieve data"and boots me out of hut. I am becoming frustrated, it took me a lot of hours to earn those coins. Please help. ID: mmeck15. Password:Rose1515Posted on Aug 18, 2016

Kim Keefer:

My son Devin Keefer is trying to log on his EA sports and we do not remember his password and we no longer have the email. The original email was gkeefer2@cfl.rr.com. Can the password be reset so he can login then we will change email and password?Posted on Aug 16, 2016

Jeffery Bradley:

Hi my name is Mr.Jeff Bradley,i wish to know what happen to my madden 2016?! How long will EA Sports will be doing that " maintenance underway"?And why I can't play my game I've spent my money on?!Posted on Aug 15, 2016


I try to get on Madden Mobile and it says maintenance underway it's an awesome game to play against friends but I wish the problem can go away..Posted on Aug 15, 2016

Kevin Drayton:

I forgot Ea Sports password. I've clicked "forgot password" and in turn it's telling me that a new password has been sent to my e-mail address but I have yet to get anything. What do I need to do to reset my password.Posted on Aug 09, 2016

anthony morris:

I paid for 2200 madden cash for 19.99. I bought two and only received one. My card was charged for both. I want my madden cash. Should I file a dispute? Please contact asap!Posted on Aug 07, 2016

Clivens Jean:

Hey ea I'm just wondering if there is going to be a Fifa 17 mobile or are you guys just going to update fifa 16 instead..Posted on Jul 30, 2016


How do you stop people from quitting NBA live game while you are playing and you don't get a win And its not internet Connection. if it doesn't stop I will be playing. NBA 2k next year. you guys are going to loose a lot of customers.Posted on Jul 29, 2016


My name is Michael Rafael I sign up for the Eainsider a couple of months ago I never got the beta code for nhl 17 my email address is mikehsgk00@aol.com could you please send me the code..Posted on Jul 28, 2016

Rob laforte:

I have been playing star wars galaxy of heroes pretty much since it's inception. Great game until recently updated and has now just wrecked it. Since there was no mention of such a drastic change with the new update, there never is by the way, I feel this is a blatant disrespect to people who have been putting money into this game. I will be deleting it and NEVER playing it or any other EA game again but I feel I am entitled to at least half of my money back. Please respond thanks.3Posted on Jul 16, 2016


first why would you let the same team play each other and wear the same jerseys just stupid especially since you have to have two jerseys anyway. And when your playing your friends in franchise you should be able to man their opponents! THANKSPosted on Jul 01, 2016


How do I redeem my season score packs at the beginning of the season?Posted on Jun 25, 2016


I just completed my 13 season without getting to the super bowl. My 94 off could not score against a 83 def, while my 93 def was unable go stop a 87 off.. no way this game was not fixed so that I had to loose, the only question remains as to why I'm to build a better team that you won't allow to win. I know that no one will respond as that's what you don't do. My final score was 0-35, God bless you and yours.Posted on Jun 24, 2016

Marvin mcghee:

Hi, my name is Marvin I would like to know is it true that you guys are making a Fight Night Champion 2 if you guys are there would be awesome and when should we look forward to seeing advertisement.Posted on Jun 24, 2016


After 11 seasons I finally get to the super bowl after a 17-1 season. For the super bowl my r/b can't get any yardage, my w/r's don't catch the ball, my plays are altered from long pass's to short or plays I didn't call. My d/b's freeze up, no pass rush, this is the first time I ever have seen a t/d scored by the receiving team with the on side kickoff. All in all a very unhappy experience in a game I never had a chance in.Posted on Jun 18, 2016

Blake Balenseifen:

My five year old bother was just playing on my phone, being careless and he decided to quick sell my 99 Johnny Manziel, for only 100 coins.. He didn't know what he was doing, and he feels really bad. I've invested a lot of time and money on this game and to have it all ripped away in the blink of an eye is just heartbreaking.. Is there any chance at all that you guys could give me back my Johnny Manziel? Please help a me out? Thank you!Posted on Jun 18, 2016

Jordan Cooper:

Hello, my name Is Jordan Cooper, I am from Bakersfield California. My main question here is, what do I and thousands of others people around the world need to do to get EA sports make a wrestling video game. If you can make UFC, and WWE, it shouldn't be that hard to make a wrestling video game. Wrestling is the oldest sport on this earth and I guarantee if you were to make this game, hundreds of thousands of people would buy this game, and it would help this sport grow even more as its losing a lot of its athletes because not that many people know about it. Many of NCAA Division 1 athletes have even said it would be awesome if this game became true. Every sport from football to golf has a video game, why not make the oldest sport on earth get a video game. So what do I, wrestlers, and wrestling fans need to do to make this game happen? Thank you -Jordan CooperPosted on Jun 12, 2016


Completed season 39, 1st super bowl in at least 10 seasons. With a 93 off and def. I was unable to stop or out score a team rated 85/83. Why, because I lost control of the game, passes were thrown when and were i did not choose. This has been the story since season 18. I tried numerous times to get a customer service response or any help, no response no help. I can see no logical reason to spend money when it makes no difference on what I build as a team. That written, its still a fun game, you just can't win when it counts.Posted on Jun 04, 2016

John Cave:

Please call me at (540)828-6349, really would like to talk to someone about some of the problems am having with the game.Posted on Jun 03, 2016

John Cave:

My Madden Mobile 16 says need to be connected to play. I am connected, I can get on the internet and Facebook. So could you please fix this problem.Posted on Jun 03, 2016

dale gray:

Battlefield Hardline don't work since i downloaded BFH Premium free on OR membership Worked before with standard that i payed for Reinstalled and still won't work, not even in Campaign. What can you do to fix this?Posted on May 15, 2016

King King The King:

King King The King - Floyd Mayweather (TBE) Official Video https://youtube.com/watch?v=Au_OkBMjoNgPosted on May 03, 2016

Ben Ellenbecker:

After the second latest update for FIFA 16 ultimate Team, my whole squad was put in to my club and removed my rating and my chemistry. So I can't get my exact team back to how it was. (I believe it was a 92 chemistry and 84 rating.)Posted on Apr 29, 2016


Why is the accelerated clock in madden head to head that should not be in there if play in another player is the acceleration clock in real life in head to no so why is there one in a four minute game with another player bad enough got this nano blitz that need to fix also that catch when everything go to the offensive catcher.Posted on Apr 25, 2016


I am having a problem with my madden 16 super bowl edition it makes me redo the game when you start every time.Posted on Apr 23, 2016

ken breymann:

I am can not get a hold of any one in your customer service. I'm having issues with my game not giving me content that I earned. I'm also upset because it is next to impossible to get a hold of anybody in your customer service department. I need somebody to contact me or I'm never going to buy another EA video game ever again. My phone number is my gamer tag is TOPFLIGHT.Posted on Apr 17, 2016

Tim reynolds:

Hi, I have played madden on PS3 for awhile now. And the game face is by far one of the best features. However, you guys don't do it for ps4 which is a great shame. Gamers like myself love the game face for madden and you should bring it to ps4. You would get so many more people playing the game.Posted on Apr 16, 2016


I have been playing ufc 2 and was going these 3 trophies and when I did the requirements, I never had the trophy pop up. Is there any way you guys can be able to plug the trophy in there?Posted on Apr 14, 2016

Jatavion Rayford:

Hey, My Name is Ja'Tavion Rayford, I attended Bartlett Academy and I'm in the 9th grade and I wanted to give y'all some ideas about NBA Live Mobile because I want this to be the real live NBA game EVER!!! Contact me jatavionrayford11192000@gmail.com or call me at (901) 734-4919 or (901) 690-1253 thank you and I hope you send me a email back or contact me cause I want this app to be the best app ever please contact me and listen to my ideas Thank you for your time.Posted on Apr 12, 2016

Michael nicoloro:

I've been a madden player for 20 or so years. This may be my last. I play ultimate team and spend money every week. But since the beginning of Easter promo I've been nothing but disappointed. The set was impossible to complete. This weekend alone I spent roughly $250 trying to get a golden ticket or ultimate legend. Plus 400k in game coins. I understand these cards are meant to be rare but I feel that the pull rates on all elite cards has been reduced which I feel is unfair as someone who has no problem spending the money. I opened close to 150 packs this weekend with nothing to show for it. I never expect every pack to give me what I want but I feel when spend a certain amount you should get something of value back. Even if it's not the boss card or the gt that I was looking for. I'm going to have to think long and hard before I spend another dime or this game or future games. I hate that it's come to that because I've always loved madden but I hate the greed of your company and that I get nothing in return.Posted on Apr 11, 2016

Tim Sawyer:

While playing a MUT seasons game it went to overtime, I won the ross and, obviously, elected to receive. The game then made me kick, and I lost the game on that drive. It's obviously a problem I wasn't given a fair chance and feel the result should not count on my record. Please respond ASAP. Thank you, Tim Sawyer. XBOX Live screen name TheTimmy2Toes. Game took place between 11am and moon EST April 4, 2016.Posted on Apr 04, 2016


Cannot get my forgotten password sent to my email please help.Posted on Apr 03, 2016

Jay sturges:

I bought madden 16 paid extra for the deluxe package just to find out i don't get the 36 packs bought game brand new and redeemed code week later still no packs this is a rip off please contact asap i want my free packsPosted on Mar 13, 2016

Randall jones:

I just purchased madden ultimate team points. As soon I bought a pack of game changers, it said that the ea sports servers were down. So I just lost all the players I just purchased. I wish ea still had a phone number I could call.Posted on Mar 09, 2016

Chester Banks:

I'm a member of EA Access. I downloaded Madden 16. After downloading, I'm at the screen that says press any button. I do as it states nothing is happening. I uninstall the game and download it again the same thing keep happening. I have the disc as well. It do the same thing. When I first get the disc it played. Now it want do anything. I'm about to cancel my account.Posted on Feb 21, 2016

Edward Hypes:

I spent 1000 coins on contracts to play as soon as I got into game server went down and took all my contacts and coins. This is getting to be to much. Please fix the problems with EA. Is there anyway I can get coins back. Thank you.Posted on Feb 14, 2016

Shane Coombs:

Love madden on xbox 360. Hope you make at least madden 17. That be great & excellent huge fan . You ever goin to make player p.o.v? & easier to start season over with the created player you already created?Posted on Feb 11, 2016

Marvin holifield:

Ea is not giving me my coins and pro packs that im winning from solo challenge on ultimate team and I should have 10000k of coins and two packs only reason I realized that I wasn't getting my stuff when I did the packs so can I get this problem fix.Posted on Feb 08, 2016

Jaime Hemingway:

Would like someone to call me at 484-557-9403. I had purchased maddin points for maddin 15. But we want to exchange for madden 16Posted on Jan 27, 2016


My personal information has been compromised!!! Someone has hacked into my info from their server!! And its insanely difficult to get in contact with them to discuss this. Their customer service is horrible!! A complete joke!!! This will turn into a lawsuit soon unless I get answers fast!!Posted on Jan 27, 2016

Xavier Lacewell:

My name is Xavier Lacewell please contact me back as soon as possible I've tried buying a for ea access and my code is not working or my Microsoft currecy for 3 day now I've been trying to get in contact with guys so I can enjoy my ea access I really need your help please contact me back as soon as possible please & thankyouPosted on Jan 06, 2016


I recently purchased an EA Air Hockey table from the local Sams Club store in Windsor Heights, Iowa. However, upon returning home and putting it together, I notice I only have one hockey puck, and three of the rubber pads which go on the table legs (to protect your floor, in this case, hardwood floors) was not included. I need to know how to go about receiving these not included items in order to enjoy my product. Please contact me or offer any suggestions for resolution. I look forward to hearing from you soon. Thank you.Posted on Dec 22, 2015

Joe Pecoraro:

Could somebody please contact me at (Joe) at (563) 888-5120.. I am having a problem changing / updating my email address through EA sports in Madden 16..., I cannot use the help.Ea website because it requires my ligin email and that is the issue at hand. Thank you very much.Posted on Dec 21, 2015

David covel:

Two weeks ago I have purchased a a 2995 hockey pack on NHL 16. I bought two and one of them disappeared because my Internet service dropped and it still charge me. I wanted to see if you can help my online ID is Scottypatrol29 and email dcjctc@gmail.com.Posted on Dec 12, 2015

Lawrence Morrison:

Will Madden 16 for the Xbox 360 have the aggressive and possession catch animations on the game as well ?Posted on Aug 24, 2015

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