Credit Karma Customer Service Contact Number

Credit Karma offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Credit Karma, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Credit Karma customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Credit Karma has shown its customer service address detail for its customers that are shown below.
Address detail : 115 Sansome Street, Suite 400, San Francisco, California, United States
customer service number : +1 (415) 675 1497

Credit Karma Customer Service Number

Email address : [email protected]
Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Credit Karma.
Name :
Email :

Comments (100) on Credit Karma

Sonya Taylor:

This site is a joke because this whole time I was basing my score on what you were reporting to me and yet after paying off debts and lowering my credit card balances my score dropped even more according to yo After contacting the credit companies directly I find out that you in fact calculate scores your own way and so they aren't accurate. What a waste of time and the fact that you have no customer service number is absurd. I want my acct closed!Posted on Sep 10, 2016

Linda Noble:

I can't access my account have tried everyday for 2 weeks. No phone numbers listed are working numbers. Please help me with this matter.Posted on Sep 09, 2016

Elizabeth f Gard:

Good afternoon I have a credit karma account and it said I have messed up to much after the 3rd attempt and need to contact you in would like to reset my password but it said I need to update my email and send it in but I would like to get into it today..Posted on Sep 09, 2016

Latoya Joseph:

I am trying to log onto m account and I forgot my password. I was sent a link and now I can not answer the security question. I only have 1 last attempt. I do not want account closed.Posted on Sep 07, 2016

shamarie bolden:

I was charged a fee even after I cancelled my membership because this site was not current or helpful to me it showed my account as deactivated I would like to know why I was still charged and will I receive a refund...Posted on Sep 02, 2016

Debra Shellman:

I need to email my identity information & I need.The email dress I can't find it I see two numbers but not sure could please let know Asp if I could or do I need to mail it?Posted on Sep 01, 2016


I texted a month ago abot my accont and noone has emailed me back, Can someone please help me with my accont please. thanksPosted on Sep 01, 2016

Nathan Hamilton:

need to reset my account I have an old e-mail and don't remember my password. please e-mail me back at [email protected] this is the new address old e-mail [email protected]Posted on Aug 31, 2016

Jeri Sullivan:

I want to cancel my account as soon as possible my name is jeri sullivan and my email address is [email protected] Birth date 7/20/53 Last four numbers of my SSI 8909 Phone 951-330-0696 any questions call me do not leave a email message. Thank you Jeri SullivanPosted on Aug 28, 2016


I am trying to change my email address and the program you have will not let me. please you don't have a good phone # to be contacted..Posted on Aug 27, 2016

Jamal Leon:

I have emailed. More than 5 times about not being able to log into my account and received nothing. Can someone respond please..Posted on Aug 26, 2016

Andrew w Pickett:

Why can I contact you by phone. I have forgot my email and password to log it and somehow can't recover my good account for that email. I have emailed you multiple times and still won't get me answer or help on it. Posted on Aug 25, 2016

Hans Anderson:

I am writing to try and find the reason that my Experian score has gone from 517 two months ago, to 584 last month, and now is at 513 again with no new negative listings. I have a credit repair agency working on my credit and this has yet to make sense why it changes the way it does. My Trans score keeps elevating...not my Experian. Please explain. ThanksPosted on Aug 25, 2016

Marge Demarco:

Why can't after all these years I can't get into my account. And also you would like information sent to you that I am not comfortable with handing over my social security card copy and/or my birth certificate copy I would like to speak to someone 727-204-7919..Posted on Aug 24, 2016

Alejandrina L:

I'm Trying To Pay A Loan I Got On Lend up But I Want To Pay It Online But I'm Having Trouble How To... Help Please !!Posted on Aug 24, 2016

kathy ackerman:

you mixed me up with my nephew!!! those inquiries were not made by me i don't bank at bank of america!! those 4 inquiries lowered my score 10 points. please remove from my profile. my nephews name is Jonathon Ackerman and he applied about 2 weeks ago..Posted on Aug 24, 2016

Bruce Stonesifer:

I tried to access my account but after the first time of trying it said that my account was locked out because of to many wrong attempts so I have to download this form and send it to them and when I call the only # I can find I get this dumb recording that says this # is not set up to accept incoming calls.Does anybody know a # where I can talk to a real person?Posted on Aug 24, 2016

Nathan Bullard:

My name is Nathan Bullard. I have applied for a loan through your company. I have applied for a $3000 loan. The representative I have spoken to has told me that my loan is approved and then was put on hold but your company would send me the amount via money gram. At this time I have sent $ 180 for an insurance payment, $195 transaction fee, and $199 sales tax fee. Now I'm being told that I have to send another $195 for another transaction fee because your company can not send a one lump sum via money gram to the state I live in. I am extremely unhappy with this and not sure what is going on. Please contact me as soon as possible via phone call. My number is 4796857046.Posted on Aug 24, 2016


This is a joke. No call number? What if someone fraudulently made a credit karma account and now you don't have access to it? Yeah okay well we will just sit here not able to access your website because there isn't any help available.Posted on Aug 22, 2016

David spires:

I created my account a while back. And I still can't access it. I tried to reset my password and no email comes through my inbox or through my spam or junk. Please help me.Posted on Aug 18, 2016

Marissa Lewis:

I'm unable to access my Transunion report online or the app. I contacted Transunion and sent a copy of my social and they said we are good to go. Can we clear this issue on credit karma?Posted on Aug 18, 2016

Samuel m. Carson jr:

I sent proof I was not in the United States when my credit was damaged. I have lived in the Dominican Republic since Jan 2010, and the infraction was June 2010. I sent you copy of my Passport to prove this. It was my X Wife that made the credit in my name. Her name is Elisa Carson Susan # 267695826 she lives in Tampa Fla. I asked her about this, she told me she was Sorry, she did not mean to mess up My Credit. Can you you please correct my credit? If you need any thing else from me please contact me.Posted on Aug 18, 2016


Hello I'm texting you because I tried to check my credit but it says that the account is already exists so what can I do to check my credit..Posted on Aug 17, 2016

Catherine Lynn:

I cannot remember my password for my Credit Karma account. Not only that I had to change my email account to the following: [email protected] so you can not send me messages to the old email address the messages will not get to me. ([email protected]) is the email I originally signed up with. I would like to get my password so I can get into credit karma to see my numbers. Thank you, Catherine Lynn 530-822-7781 hm.Posted on Aug 17, 2016

Lois Welsh:

I need a copy of my credit report---I do not have a printer. Lois Welsh 1306 Yosemite Drive Apartment B Bakersfield, CA 93308Posted on Aug 15, 2016

Chelsie Brendemuehl:

I need help. My account is showing my ex boyfriend's information in credit report and not mine how do I fix this please fix this..Posted on Aug 14, 2016

Lionel Howard:

I cannot get pass stage 2 despite using all information I know. Urgently need this report. Please help. Would love a customer service number that could promptly assist me.Posted on Aug 14, 2016


Hi Mohammad Bashir I want cancelled this is not working for me .. I can't reach any one no please call ease call bak at 347-759-7248Posted on Aug 13, 2016

Michael Kelly:

My experience been terrible trying to get customer service help with Credit Karma I've been trying for 2 weeks to get my account unlocked I submitted two forms of ID my name email and birth date and I keep getting a computer-generated email stating ticket issue solved and my account still locked out SMH if there's anyone with customer service skills credit, can you please help me..Posted on Aug 13, 2016

Darlene Kelly Legette:

I have my own account with you all on my other phone, so I tried setup an account that I can keep up with my daughter's account because someone has already used her name and I can't she is about to be 16 September 1, 2016. What about children whose names have been used and no one knows because of the limits you have on the age when some these children are considered adults who have apartments, jobs, etc it's not fair. A lot of people are going through identity theft at all ages "please remove restrictions on age". Thank you, Pastor Darlene Kelly legate 3366023628 Posted on Aug 13, 2016

Lori Johnson:

I need your assignment please. My mother used my email address for my fathers credit report because he doesn't have email. Now I cannot check my score because my only email is toed to him!!! She did not get my permission for this! My email is: [email protected] . Please help. I am a 51 year old woman. Not a 72 year old man. Thank you!Posted on Aug 12, 2016

Valarie Phillips:

Hello, I set up account for my dad Lonnie Taplin and requesting if you could please cancel. He has a new email address. My name is Valarie Phillips and have an account with you all.Posted on Aug 10, 2016


I'm having a problem signing in every time inter my information it keep telling me I'm already a member. when try signing in with email information it telling me its invalid I can't get pass the 2nd step. Why cant get to step 3?Posted on Aug 10, 2016

Chris ring:

I need to report to my credit that I've been working since January and so i can have my credit score boosted and that I'm having a job history on my credit....Posted on Aug 10, 2016

Marvin Dinetz:

I need to have copies of my credit reports of March & April 2015 I realize & agree to pay any fees. Thanks Marvin DinetzPosted on Aug 09, 2016

Jewel Palmer:

someone has hacked both my email accounts. I can not remember my password and when I click I forgot my password it sends it to the email account I can not access. Can you change my email address on your end? Or can I set a new account. I am sorry for the misspelling my does not work.. Thank You JewelPosted on Aug 08, 2016

Kevin Sims:

I had 10,000 in student loans removed from my credit report. What do that mean for my score? Will I receive a line of credit increase?Posted on Aug 08, 2016

Gayle rodgers:

Why am I having been consistently the same problem trying to get into the account I am getting very tired of trying it tells me that I had the wrong email address my email is correct as always been correct why is it such a problem with this company that you don't even have a phone number to contact you.Posted on Aug 04, 2016


My husband has contacted his credit card creditor Citi bank and requested my name be removed as an authorized user and they did but the card balance still appears on my credit report. How do I have it removed.Posted on Aug 04, 2016

Loraine Armenta:

I tried to create a account for myself & husband but it says we already have a existing account, which i am sure we don't so it will not let me create one..Posted on Aug 04, 2016

Jamie McCarthy:

I've been wanting to prove credit score, So downloaded your app a little after 8 pm (Saturday) the 30th. When I tried to sign up the app said I already had an account in which I never signed up until tonight, I would like to be contacted due to privacy Someone signed me up so they know my SSI NUMBER (which was stupid in the first place. I would like this matter handled ASAP. Please contact me Number#(612)275-7482 Email [email protected]Posted on Jul 31, 2016

Zaida Gonzalez:

Hi, I need help because I don't understand my actually report. Is very poor and don't know why. In other times my scores is 698 and now is 618. Please explain me. I need help in spanish ThanksPosted on Jul 30, 2016

Gayle Brady:

Hi, this is Gayle Brady I have tried tried and tried again to get back into my account, I have sent you'll text after text after text and nothing has gotten resolved I am very disappointed and upset because you'll don't have a number for contact and these emails to you'll don't get you no help. I'very tried to reset my password that's no good. So I don't know anything else to do is there anything else you'll can do please respond and let's make some progress even if I have to delete my account and start a new one.Posted on Jul 30, 2016

Bob garnett:

I accidentally closed out my email address when trying to change my password. I need to reinstate it as that is the only email address I have.Posted on Jul 30, 2016

Bryan D. Stitcher:

I haven't seen my credit score in a long time and forgot my password. Please help. I no longer have the email address I originally logged in with. New one below.Posted on Jul 29, 2016

Homaira Vigo:

In the website want me to send my ID by mail is there anyway that I can email my ID you instead? what the email send it to?Posted on Jul 29, 2016

Lisa Mokwa:

Why is the open sky credit card not reporting? That is one of the credit cards you recommended and it is not reporting..Posted on Jul 29, 2016

roxann matthew:

Hi good day my name is Roxann Matthew, I am locked out of my credit karma account can you please help me or please send me your contact number. ThanksPosted on Jul 28, 2016

Roberta Marie Trevino:

Hi this is Roberta Marie Trevino I sign in to look at my credit report I had my ID stoleing from me a while back. I need to check my credit report now. my e-mail and password is not working. when I first sign in I had other e-mail address. [email protected] I no longer have that e-mail anymore. so why?? cant I sign in. I need to see my report. please get to me soon has now. thank you Roberta Marie TrevinoPosted on Jul 28, 2016


why you guys don't have a reachable customer service phone? I need to discuss some things that are not mine on my account, please.Posted on Jul 27, 2016

Kathy J Rockemann:

Can you explain why my credit score would take a 52 point hit? Through credit karma, I have been between 652 to 663 and now it's at 600.Posted on Jul 25, 2016

Thomas Loggins:

I have replaced the account, but keeps telling me there is an active account, I have changed the password, but keeps telling me that every password I use is wrong. Is there a way to delete the account, email, and password and start from scratch. If not, how do I get rid of the acct, its useless as is, just taking up space!Posted on Jul 23, 2016

David Holseth:

Hi my name is David Holseth and every time I put in my information it tells me i am wrong and won't let me get by step 2. So if u guys can help me that would be awesome.Posted on Jul 23, 2016

Gwen Sonnier:

I can not log in! I have tried to change my password, but it won't accept it!! How am I suppose to get my credit score? Please help me! Thank youPosted on Jul 21, 2016

Monica Hazzard:

I need to change my email address [email protected] because i cant go it to this account any more this is my new email address please I need to change I have to check my credit and fix it thank you [email protected]Posted on Jul 20, 2016

tammy bogue:

Wish you would close old account you have on me email [email protected] I no longer have away to get in this account. New email address is [email protected] 410-29-8422 Mothers madden name is :White My birthday is 08/27/1963 Please cancel old account [email protected] Please do this as soon as you can. Wish I had a phone number to talk to someone to get this straight.Posted on Jul 20, 2016


How do I report some taking my identity and possibly accessing my credit report via Credit Karma. Already reported to the 3 credit reporters.Posted on Jul 20, 2016

Monica Hazzard:

Hi, this is Monica. [email protected] I not longer have this access to this email address my new email is [email protected] I will like to chance for my credit karma account please thank you.Posted on Jul 20, 2016

Elizabeth Riz:

I am locked out from to many attempts, b/c I could not remember my password so I kept trying different ones. I needed to start all over and tried that too. Now I'm locked out completely. I want to start all over with this gmail that you already have in your system. How vmcannibdo that. Please I need help. Thanks.Posted on Jul 19, 2016


I have a account but don't remember my email or password and want to activate a new account using a new email. I need help to do so because the websites alternative options are not helping me at all!!Posted on Jul 19, 2016

Brittney Childers:

I've tried several times to login to my account and it will not let me......i would really like to check my credit score and find out what it is. Can you please help me?Posted on Jul 19, 2016

David Jones:

Someone has used a fake email with my information. I keep trying to set up an account and it comes up with some strange email address and says I already have an account, I can't get into it because it doesn't show the full email of the account that someone has tried using. I need an account and can't get in.Posted on Jul 18, 2016

Raquel Chrkoo:

I am a registered credit karma member and would like to change my email on file and begin a new account but I don't know how. Can you please contact me at 845-416-7504.Posted on Jul 17, 2016

Christopher ulm:

I cannot access to my account. I want to delete it and start a new one. I don't use this email address anymore [email protected]Posted on Jul 16, 2016

Pamela Lockett:

Please remove my account I need to start over again there was a question that I did not remember I would like to start over 2nd time I asked you guys to remove that account and you guys still did not do it.Posted on Jul 15, 2016

Clinton Dennis:

My name Clinton Dennis I was incarcerated for 21 years. No that I'm out I'm trying to reestablish myself. How I'm being told my last address do not match any records. what I'm I to do considering I've been gone sense 18 I'm 39 now.Posted on Jul 15, 2016

Beauty Msomi scott:

I don't know why I can't get to my credit report they keep telling me they need verification I don't know what to do please help me my name is beauty Msomi scott..Posted on Jul 15, 2016


Hello my name is Callen. I made an account 2 years ago. Now I don't remember my login information. Is there anyway I can delete my old account?Posted on Jul 14, 2016

James Tebeau:

Hi my name is James and I have deleted my account over 8 months ago because I couldn't access it and I tried to get a new account and it is telling me that I still have that old account . It was only suppose to take 6 months and I waited over 8 what can I do.Posted on Jul 14, 2016


I too am having many of the problems that the others have stated.. so are yo among the scam artist that prey unpeople and take info and sell it. what gives. if we are all having the same problem maybe it's not us buthe you. I am with a few of these people in thinking something stinks. i will problem be surprised if I get an answer.Posted on Jul 13, 2016

Robert Roberson:

My name is Robert Roberson. I can't access my credit score. It says I have thin credit however I have 2 credit card accounts and student loans. That should be reporting monthly. Can you help? I opened my credit Karma account in July of 2013.Posted on Jul 12, 2016

Christopher ivey:

I can't remember my password.. have tried for two days to reset password... but haven't got an email from you letting me change... could please send me my password.. or erase account so i can make a new one.Posted on Jul 12, 2016

Nelda Brown:

I enter my correct social number had an account and now it doesn't show no records says something wrong with my social number.Posted on Jul 12, 2016

Paulette. Robinson:

My credit report is not right all please call me soon as possible thank you 256-226-6234.Posted on Jul 11, 2016

Connie S Davis:

I've been trying to access my credit score and have not been able too! I have contacted you already and you sent and email saying to retry and it wouldn't let me go any further the # 2 with registration because I didn't recognize something on a question. It has blocked me! I sent in to you about a month or two ago the information that you have requested to prove my identity. Social security # and a copy of my drivers license. I would really like to use your services to check my score. Please help me to do so. My cell # is 919-422-2889.Posted on Jul 11, 2016

parthenia leedy:

no matter what I do I cant get into the system my very first email address was [email protected] now it is [email protected] I have no idea what the password is when I enter my information it comes showing that either the no information or information already on file.Posted on Jul 10, 2016

Johnny Coles:

I am having problems resetting my password. Could you please let me know how to solve this problem.Posted on Jul 10, 2016

Robert Jordan:

High my name is Robert Jordan my new email address is [email protected] I can not access my credit information, my old email was [email protected] I no longer have that account please reset it I'm not very happy about this.Posted on Jul 10, 2016


My name is Terrance Stevens. I can't remember my old user name and password. Can you please help me create a new one? My old email is. [email protected] My new email is [email protected]Posted on Jul 10, 2016

Demitrice Brown:

I want to make a new account, I don't know or have access to the email address I first used to get on here can someone please help me.Posted on Jul 10, 2016

Kimberly Bancroft:

I cannot get on credit karma. I was locked out because I answered questions incorrectly. Then they asked me to send documents to verify my identity that I don't feel comfortable sending. please help.Posted on Jul 08, 2016

lewis Harrison:

Someone is using my name To open a credit karma account and I'm trying to have it cancel because I never open one someone is fraudulently using my name and my information.Posted on Jul 07, 2016

Tina Paaverud:

I'm showing a balance on a auto loan for Ford Motors. That loan was paid in full on June 1st 2016. please fix Also do you have a phone number to contact Credit Karma? Thank you in advance Tina Paaverud 760 322 0131 Home 760 898 1669 CellPosted on Jul 06, 2016

Lorahine Martinez:

I changed my password and was accepted. Only to then telling me is wrong when I was directed to sign in. I had changed it 3 times, its accepted every time but then it doesn't work.Posted on Jul 06, 2016

Nereyda Escandon:

Hi my name is Nereyda Escandon i signed In with Credit Karma several month ago and cant seem to log in i forgot my password i got the option to get a knew password i did but it still wont log in can some one help me with this problem please i want to log in to see my credit score. I tried to change my email with password to and i cant neither i tried to erase my account and i can't.Posted on Jul 02, 2016

James rogers:

I cannot receive my credit score is should have sufficient credit historyPosted on Jul 02, 2016

Larry Conard:

I need to up date my account with a new email address I don't remember my old password and can't get it back. My old email was olddad1949@ gmail.comPosted on Jul 01, 2016

Dixie L. Tefs:

Why is there NO place in all of your reports for people like me who pay OFF their credit cards EVERY month? I have not paid a single penny in interest for over 15 years!! Meanwhile, your company judges me by how much I use my card, you lower my score!! I believe your company is unfair! Customer service is a joke, how can you possibly service your customers when they cannot reach you by phone??Posted on Jul 01, 2016

Jimmy Jones:

I cannot login to my account email don't work neither does my password need help 313 706 65.Posted on Jul 01, 2016

Raymond Abare:

I have been try to get help getting into my account can't remember if it was under my old email and can't find my password and it won't let me set p new account that's no way to be. I even sent information asked for by mail and have had no response there either. What is it just fancy commercials on tv or is there a customer service dept?Posted on Jul 01, 2016

Myron Anderson:

i used my email to create an account. How can I create my own account.Posted on Jun 30, 2016

Blanca Lopez:

I tried to register with credit karma because of identity theft. I was not able to because some one else has register with my information. HelpPosted on Jun 30, 2016

Jean smith:

I just did enter it. whats wrong with this site. you ask for passwords and then don't except it.Posted on Jun 30, 2016

Jean smith:

You are not excepting my password and i amreally getting frustrated. Whjean smithPosted on Jun 30, 2016

Derrick Williams:

I need an new account I do not remember my old one...Posted on Jun 29, 2016

Richard Green:

Hello my name is Richard Green I would like to know my credit score I can't remember my password on my account.Posted on Jun 28, 2016

Annette Lawson:

Hi my name is Annette Lawson and I need you to delete my old account so I can make new one cause I forgot my information on old one thank you soon as can pleasePosted on Jun 28, 2016

Lathina toro:

Need to reset my accontPosted on Jun 28, 2016

Emilia Sacchi:

The worst to get any help in changing password or email! I have been trying forever to get it changed.Posted on Jun 28, 2016

Reginald Kimble:

Why in the hell is there no contact number for credit karma. I tried to open an account only to find out that there is an account already open using my information. I really need to talk to someone about this matter.Posted on Jun 26, 2016

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