Black and Decker Customer Service Contact Number

Black and Decker offers the detail of customer service for its existing as well as potential customers that can help them in conveying their feedback of its products and services. As a customer of the Black and Decker, if you face any query, feedback, complaint or suggestions related to its products and services then you can contact the Black and Decker customer service team through its contact detail, email id as well as customer service number that may or may not be tollfree. Black and Decker has shown its customer service address detail for its customers that are shown below.
Address detail : Towson, Maryland, United States
customer service number : +1 800 544 6986, 800-231-9786

Black and Decker Customer Service Number

Below, we are showing a complaint box, where you can post your experiences, complaints, queries, feedback or any type of problem related to the products and services of the Black and Decker.
Name :
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Comments (14) on Black and Decker

Joelle Fagan:

I have owned a hand vac for about two years. In that time it has only worked about two times. It is plugged in the wall, but never keeps the charge. My daughter had the same problem with hers. Could you please help fix this problem? Thank you.Posted on Aug 16, 2016

Mark G. Keefe:

About a month ago I purchased two Black & Decker oscillating sprinklers number BG 1978 from Sears I recently set them up to use and found that both are defective and will not oscillate. These were both brand-new just all the box never used before. As I understand it from Sears these have a one year parts and labor warranty I'd like them replaced. Either by Sears or by Black & Decker what are my options? Mark G. KeefePosted on Jul 21, 2016

Avital Kidron:

Hi, I'm still looking to get a response to case# 05786984 ref:_00D80MUtZ._500C011uoGL No service center is available by phone. Please advise A. KidronPosted on Jul 21, 2016

Gae Wiener:

I have called 1-800-544-6986 to report a problem with a Dustbuster. When I press 1 for service, I am directed to call the same number that I just called (1-800-544-6986) for service. A vicious cycle. Where do I call for service?Posted on Jul 19, 2016

carol lindstrom:

Hi, I have a Black and Decker 3.6 volt hand held grass held grass trimmer/shearer. I have lost the power cord and wondered which size power cord will fit this. I have tried a few to no avail. Thanks, CarolPosted on Jul 12, 2016

Darrel Olson:

Bought a black and Decker lawn trimmer, having nothing but trouble. The line keeps coming out. We would like to get a refund or a replacement!Posted on Jul 06, 2016

Keith O. Reeves:

I have a B & D CMM1200 24 volt electric mower. This is my 9th year of ownership. I have the blade sharpened every year. I replaced the batteries about 3 years ago for the first time. For the last couple of years, the mower is not cutting all of the grass evenly, leaving a swath on the left side of the ct about 3 inches wide that is ragged,shaggy, and obviously not ct well. I have checked the ct height mechanism, and the citing height seems to be inform across both sides. Any suggestions about what may be wrong or how to fix it?Posted on Jul 03, 2016

arthr alinikoff:

We purchased a toaster oven a while back. It was less than adequate so we called your customer service #. We were finally contacted by Michael, one of your reps. He took the time to listen to or problem and decided to send s a new enhanced toaster oven. We got it the other day and I can tell you it's a winner. B&D should take the other one (your least expensive model) off the market. It's not worth the price even though it is cheap. Thank yo, Michael and B&D, for your assistance and for or new toaster oven. It is better than expected, and so was the customer service. BTW, the "yew" key does not work in this service contact page. abcdefghijklmnopqrst vwxyz.Posted on Jun 18, 2016

Michael Wolski:

i bought a black and Decker spray nozzle from the PX at Fort Carson. After getting snow for 3 weeks I tried to hook it to the water hose and the nozzle was bigger than the hose. So I called Black and Decker with the hopes of getting a new nozzle or fixing this one. The Rep on the phone Shetia was not helping she only made it to a complaint. this website is so stupid that it will not let me add the letter between y and i on this website.Posted on May 04, 2016

john palmeri:

b/d rechargable 18 volt need warranty with with b/d not covered @ lowes does not hold after all night recharge please advise how to exchange replace same. thanksPosted on Apr 22, 2016

David Gilli:

Sent from my iPad purchased a Black & Decker extra tall can opener model number EC475B from Walmart on 3-4-15 and registered it online 3-9-15 at I tried to send an email to that address and I get a message saying that it is invalid.The can opener has not been used very much.When I try to open a can it pushes the can away and will not puncture the lid.According to the paperwork it has a two year warranty.Could you please help me with this problem.Thank you. David Gilli 570-294-9570Posted on Mar 28, 2016

James Chin:

I have a Black & Decker Microwave Oven (model: EM031MGG-X1) from BJ's and cannot register it on the Black & Decker web site. Please help me in register it.Posted on Jan 27, 2016

Renee Salmieri:

I purchased the Black & Decker BDH7200CHV 7.2V Cordless Hand Vac through Amazon. I paid about $20 for NOTHING!!!. I am beyond furious that it had a little suction in the beginning but absolutely no suction after a while. You should be ashamed of yourself. In essence it was the shape and sound of a hand vac (actually even the sound was ineffective). Shame on you!!!Posted on Nov 25, 2015

Mary Ann Baker:

I bought a Black and Decker Dustbuster 15.6V a couple of months ago and have only used it about 3 times. It will not hold a charge for more than 10-12 seconds. I keep it plugged in and charged when not being used. Can not find my manual so need to know how to get it to hold a charge.Posted on Sep 23, 2015

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